Contact information

Contact Us

If you have any questions regarding returns, please contact us via:

• Email: support@vroomerbike.com
• Phone: +1 947 837 7615
• Business Hours: 8AM – 5PM PST, Monday – Friday

Company Information:

• Legal Company Name:Hong Kong Horizon New Energy Technology Limited
• Registered Office Address:RM190，26/F,DELTA HOUSE,3 ON YIU STREET,SHATIN,N.T,H.K

US Shipping & Return Warehouse:

• Address: 1450 Mission Blvd, Ontario, CA 91761, United States
• Warehouse Phone: 1-840-271-1210

Please note: Returns can only be sent to the warehouse address above after receiving return authorization from our customer service team.